Last updated: 13/02/2025
This Privacy Policy describes how Cattiny (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cattiny.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify or other e-commerce platforms.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, or other transactions, managing your account, arranging for shipping, facilitating returns, and enabling you to post reviews.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately at [email protected].
- Communicating with You: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
User Rights
You have the right to request access, correction, or deletion of the personal information we collect about you. If you wish to exercise any of these rights, please contact us at [email protected].
Depending on the laws in your region, you may also have additional rights, including:
- The right to restrict or object to the processing of your data.
- The right to request the transfer of your data to another platform.
- The right to opt out of processing your data for marketing purposes.
We will respond to your request within 30 days or as required by applicable laws.
Data Retention Policy
We retain your personal information for as long as necessary to provide our services or as required by law. Specifically:
- Account information: Retained until you request deletion.
- Transaction information: Retained for at least 5 years to comply with accounting and tax regulations.
- Marketing data: Retained until you unsubscribe from our communications.
Once the retention period expires, we will securely delete or anonymize your information.
Sharing of Personal Information
We do not sell your personal information. However, we may share your data with:
- Service providers (e.g., Shopify, shipping companies, payment processors) to complete your orders.
- Marketing partners to analyze data and deliver relevant advertising.
- Legal authorities when required by law or to protect our rights.
All third parties are required to adhere to high data protection standards.
Data Security Measures
We implement security measures such as:
- Encrypting data during transmission and storage.
- Restricting access to personal information.
- Monitoring our systems for unauthorized access.
While we strive to protect your data, no system is completely secure. If you notice any security risks, please notify us immediately.
Compliance with Laws
We comply with data protection regulations, including:
- GDPR (General Data Protection Regulation) for users in the European Union.
- CCPA (California Consumer Privacy Act) for users in California, USA.
- Other relevant privacy laws applicable to your region.
If significant legal changes occur, we will update this policy accordingly to maintain compliance.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Cattiny
Website: cattiny.com
Email: [email protected]
